TESTIMONIALS
I have worked on a wide variety of projects over the years and this is what some of my clients have said about me:
"Mark was able to provide a turn key solution to our project with his wealth of local contacts. Once building started he provided regular updates and was always available to discuss any issues that arose. We are delighted with the result and would have no hesitation in recommending Mark to others.”
“Mark project managed an extension to my property together with some additional renovation works over a 7 month period. The property lies in an exposed position and against a backdrop of aftermath of Covid, challenging weather and a severely disrupted building materials supply chain, Mark got the project finished on time. Mark is personable, diligent, well organised and adept at managing the relationship between client and builder. He takes great pride in his work and is entirely reliable – a rare find. Moreover, he is very accessible and responsive. I was kept fully informed throughout the build with regular updates and photos. Given my main location is a 5 hour drive away from the property, it is testimony to Mark that once the building works commenced, I felt able and was relaxed enough in Mark’s ability to only visit the site twice before its completion. I would not hesitate to use him again.”
-D.J
“As Mark had helped us with a previous project, we had no hesitation in asking him to assist us again with the full refurbishment and extension of our property. We began our project midway through lockdown - when the supply chain encountered significant disruptions - and Mark helped to keep the project moving along despite these set backs. He has a ‘black book’ full of local contacts and specialist trades which was hugely beneficial on our build as we were introducing products such as a lift, a glass floor and a heat recovery ventilation system. Mark was in regular contact with the Council’s Building Inspector to ensure we were in compliance with the many regulations involved and he also worked with the Building Inspector to help secure the final Building Certificate. He is conscientious, well organised and cares about his clients and this was witnessed by the multiple visits to site he made each day to check on issues, answer questions and to keep pushing the project forwards. We have no hesitation in providing a reference for Mark"
"Mark led the project management of the extensive renovations to our boatyard in Trearddur. A complex job with many stakeholders, Mark skilfully navigated this and brought the job in on time, below budget and realising a number of useful cost savings. Mark was at all times easy to work with, solution focused and communicative. We now have an extended boatyard which we and our members are very proud of. We’d certainly recommend Mark for future projects”.
TBSC Commodore
"Mark project managed the design and construction of our Garage/boat store. The project was delivered on time and budget to a very high standard and we are delighted with the end result. Mark is knowledgeable and conscientious and he has a wealth of local contacts that proved invaluable in the successful delivery of our project.”
JJ
“Using Mark as our project manager was one of the best decisions we made. He is very experienced and came up with some excellent suggestions for improvements as the project progressed. Managing the project from a distance was just not feasible for us as decisions needed to be made on a daily basis. Having him on the spot was very helpful. It was important to keep an eye on our builder as well as to make sure materials were ordered in advance of them being needed to make sure there were no delays. At times he displayed extreme patience with the builder (and us!) to ensure the work stayed on track and was finished to a high standard. His fee was money well spent in the overall scheme of things.”
-R.A.
“I used Mark to take on this project because I knew he had done this type of work before, was straight talking and would have my interest at heart in terms of budget, quality of work and time to finish the project! He scored highly in all aforementioned departments and with his recently acquired qualifications I am of no doubt that his cost to run a project will be more than outweighed in the savings and stress incurred by doing it yourself!”
-J.E.
“For some years our family had been looking to purchase a property in Trearrdur Bay having been holidaying there for over forty years. Two years ago, we were able to fulfil that dream and bought a property in Porth Diana. Like many holiday properties it had not had the best of attention and required some TLC to put it into better order. The central heating required a substantial upgrade and the bathrooms were not quite up to standard, Mark oversaw the commissioning over the relevant tradesmen and monitored the work from start to finish. It is now probably better than our main home. The reason for purchasing this particular property was the outstanding views. This of course meant that the exterior of the house was very much open to the elements. Significant portions of the roof required attention and all the soffits, gutters and downspouts needed be replaced. A number of different trades were needed and scaffolding put in place to carry out the work. This was done without fuss and at a very competitive price. The new clean lines unfortunately highlighted the rather addled and drab state of a large portion of the rendering. This became the next job and once again Mark pulled all the necessary together and the result by using the right materials has been first rate. I am being continually being nagged by my wife to get him to do some of the jobs at our main home that I keep promising to do myself. Shame he is too far away. I can only unreservedly recommend him to oversee and deliver on any project large or small.”
-G.M.
“We were very happy with Mark’s management of our build. He was always professional and organised and his attention to detail was always appreciated. His input into the design was always fantastic. He has great vision, lovely to deal with, always available and worked to the budget.”
-A.S.
“By engaging Mark any anxiety or worries we had about doing work when we weren’t able to be there to oversee it ourselves were taken care of. Through him we were able to keep momentum on the project and ensure the build team were managed to budget and timescale. Any problems that arose were dealt with quickly and efficiently and he constantly kept us up to date with photos and videos of the work. He is very professional, has great ideas and recommendations and he is always a pleasure to deal with. I have no hesitation in recommending his services.”
-A.A.
“We have been refurbishing and renovating our house for over 6 years now and I wish we had used Mark from the start - we would have saved money and got better results. Mark has recently led a few projects for us including bathroom repairs, refurbishments and installations, parquet flooring repairs and a conservatory rebuild. All these have come in on time and within budget. He communicates really well offering options & solutions for any issues that may arise. He takes away all the hassle of trying to manage the various builders involved, and his weekly update gives you all you need to know.“
-R.W.
“Mark Smith has shown himself to be an invaluable “right hand man!”. We couldn’t recommend him highly enough. Our initial build was a large double garage. This he managed so well we have decided to progress with a complete renovation of our home. He is courteous, communicative and extremely knowledgeable. The bridge between builders and client is a delicate one. Mark has the ability to manage both factions extremely well. He has the capacity to see any project through. Managing all the many aspects of the building process. He will sit in with meetings involving Architects, Planning, Engineering and listen carefully to requirements to amalgamate the whole.
If he does not have an immediate solution to a problem, he will say so and investigate further. He is an extremely thorough, organised, responsible person. Conversations are documented and copied as the inevitable changes are made. Our project, so far, looks to being completed on time and in budget.
Mark Smith comes with our highest recommendation”.
-P.P.
Mark did a great job for us in finding a competitive quote and then managing the process from start to finish. He has great attention to detail and was a calm voice whenever there were challenges to overcome. We are delighted with the end result and would have no hesitation in recommending him to others.
T.A.
We have been working with Mark for some 6 months initially looking to eradicate damp. We have now appointed Mark as project manager for a major refurbishment of our holiday home. Works are due to commence in September and we hope to be complete by the end of February 2021. We have found Mark to be very diligent in resolving issues. Always returns calls promptly and I have no hesitation in recommending him.
W.F.
“This was the first time that we had used a Project Manager on one of our renovations and we must say Mark Smith (who was recommended by a mutual friend ) was worth every penny. Even though he was based in Anglesey he oversaw our major renovation on our latest project in St James, London. Mark was efficient, reliable and co-ordinated everything with exceptional detail. He took all the ordering of materials, chasing up the tradesman and ensuring everything was happening and arriving when it should out of our hands, this took all the stress out of the project for us and everything was completed two weeks ahead of schedule and came in just under our budget. We cannot recommend Mark enough and will certainly be using him again on our next project.”
A.L.B